I have been working with Susan and the Drummond Team for many years, and the level of service and support I have received has always been exceptional.

Susan is incredibly knowledgeable, responsive, patient, and always takes the time to explain the different options clearly. She makes sure you fully understand the process and feel comfortable with the decisions being made.

What I appreciate most is that I have always felt that Susan genuinely has our best interests in mind. She is thorough, dependable, and always goes the extra mile to provide guidance and support when needed.

Over the years, I have developed complete confidence in her advice and in the service provided by the Drummond Team. I would not hesitate to recommend Susan to anyone looking for professional, trustworthy, and personalized mortgage advice.

Outstanding service, year after year. Thank you, Susan!

I can't thank Susan and the Drummond Team enough for helping me purchase my home.

Susan was professional, knowledgeable, and very supportive. She kept me informed, answered all my questions and explained everything clearly.

My situation involved coordinating retirement income and several financial documents, and Susan's dedication made all the difference in securing my mortgage.

I truly appreciate all her hard work and would highly recommend her to anyone looking for a mortgage broker. Thank you -Michelle

Nous utilisons les services de L’équipe Drummond depuis plus de 20 ans et sommes toujours extrêmement satisfaits. Militaires maintenant retraités, nos besoins ont changés avec les années et les provinces et nous avons toujours apprécié le service client et la communication (en français ou anglais) de l’équipe. Dernièrement, nous avons collaboré avec Susan et Nathalie, des professionnelles dévouées et efficaces en qui nous avons pleinement confiance. Merci encore d’avoir aidé à concrétiser notre projet immobilier et ce, sans stress.

Une équipe sérieuse qui travaille à la satisfaction du client.
Le sens du sérieux et leur dévouement sont des qualités assez rares et remarquables qu’elle cultive.

I highly recommend Susan and Nathalie, mortgage brokers and members of the Drummond Team in Ottawa, ON, to anyone in need of knowledgable, reliable and trustworthy licensed mortgage brokers. There is no need to search any further as Susan and Nathalie's exceptional service, expertise, and dedication to customer satisfaction have earned my trust and loyalty! - Andy

We have used Susan and Nathalie's services on several occasions, whether for purchases, renewals, or other needs related to our home. We have always received prompt, efficient, and professional service, which greatly facilitated every step of the process. We recommend them without hesitation.

Fast, friendly, and always happy to answer questions. Knowledgeable and supportive throughout the entire process. My personal go-to and recommendation every time for anything mortgage related.

Nous tenons à souligner l’excellent travail de notre conseillère financière, Susan, qui nous accompagne depuis maintenant 16 ans. Son professionnalisme, sa disponibilité et sa bienveillance ont toujours fait toute la différence. Nous apprécions particulièrement son service bilingue, qui facilite grandement nos échanges et démontre son souci constant de bien répondre à nos besoins.

Merci, Susan, pour votre expertise et votre engagement à long terme. C’est un privilège de pouvoir compter sur vous !

Chantal et Marc

Très bon service. Très disponible pour répondre aux questionnements. A répondu à tous mes besoins! Immense merci à l'équipe.

Toujours aussi efficace. Merci beaucoup pour votre aide.

We had a great experience with Susan and Nathalie and would highly recommend their services. They were polite, experienced, efficient and knowledgeable.

Grateful for all of Susan's assistance, amazing blend of competence and caring in equal measure.