Une équipe sérieuse qui travaille à la satisfaction du client.
Le sens du sérieux et leur dévouement sont des qualités assez rares et remarquables qu’elle cultive.

I highly recommend Susan and Nathalie, mortgage brokers and members of the Drummond Team in Ottawa, ON, to anyone in need of knowledgable, reliable and trustworthy licensed mortgage brokers. There is no need to search any further as Susan and Nathalie's exceptional service, expertise, and dedication to customer satisfaction have earned my trust and loyalty! - Andy

We have used Susan and Nathalie's services on several occasions, whether for purchases, renewals, or other needs related to our home. We have always received prompt, efficient, and professional service, which greatly facilitated every step of the process. We recommend them without hesitation.

Fast, friendly, and always happy to answer questions. Knowledgeable and supportive throughout the entire process. My personal go-to and recommendation every time for anything mortgage related.

Nous tenons à souligner l’excellent travail de notre conseillère financière, Susan, qui nous accompagne depuis maintenant 16 ans. Son professionnalisme, sa disponibilité et sa bienveillance ont toujours fait toute la différence. Nous apprécions particulièrement son service bilingue, qui facilite grandement nos échanges et démontre son souci constant de bien répondre à nos besoins.

Merci, Susan, pour votre expertise et votre engagement à long terme. C’est un privilège de pouvoir compter sur vous !

Chantal et Marc

Très bon service. Très disponible pour répondre aux questionnements. A répondu à tous mes besoins! Immense merci à l'équipe.

Toujours aussi efficace. Merci beaucoup pour votre aide.

We had a great experience with Susan and Nathalie and would highly recommend their services. They were polite, experienced, efficient and knowledgeable.

Grateful for all of Susan's assistance, amazing blend of competence and caring in equal measure.

We recently purchased our new home and had the absolute pleasure of working with Susan Woolsey from MCAP. From start to finish, Susan was outstanding! She was always present, available, and consistently going above and beyond to support us through the process.

She took the time to truly understand our goals and needs, and her guidance and advice were perfectly aligned with what we were looking to achieve. No question was too small, and no concern went unanswered. Susan’s professionalism, deep knowledge, and genuine care made a typically stressful process feel smooth and manageable.

Thanks to her dedication and expertise, we felt confident and informed at every step. We can’t thank Susan enough for her exceptional service, and we would highly recommend her and the MCAP team to anyone looking for a mortgage partner who truly listens, cares, and delivers.

Outstanding Home Buying Experience with Susan!

Buying a home can be overwhelming, but Susan made the entire process feel effortless and exciting. From our very first conversation, she was professional, knowledgeable, and incredibly supportive. Susan took the time to explain every detail, answered all my questions with patience, and made sure I felt confident every step of the way.

Her dedication, responsiveness, and genuine care truly set her apart. Thanks to Susan, I’m now settled into my dream home, and I couldn’t be more grateful. She turned what could have been a stressful experience into something smooth, memorable, and even fun!

If you’re looking to buy a home, I highly recommend working with Susan. She’s a true star in the real estate world.

Five stars without hesitation!

Always an excellent service with Susan and her team. Always available to answer questions. The team really work with you to find the best product possible to meet your needs. I'll be staying with them for a long time. Many thanks again for your great services.